Whimsicute Shipping and Tracking
Please visit this link for your tracking numbers: Whimsicute Tracking Numbers
IMPORTANT:
~ Please wait for at least a few days after ordering for your order number to appear on the tracking page. (May take longer depending on my schedule ><)
~ It takes around 7 - 14 days to produce and process your orders (a bit longer for bigger orders). You will be notified via email once your package has been shipped, with a link to the tracking sheets. Your tracking numbers will not be emailed to you, please refer to the tracking sheet instead.
~ Upon receiving your tracking numbers via tracking sheet, please wait for a few days to track your package (at least 2-4 days).
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For international orders, feel free to use PHLPost's tracking page to track your package (you can use other tracking websites too like PostTrack): PHLPost Tracking
For local orders, please use J&T's tracking page or app.
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General Mail Advisory
~ All international orders are being shipped using International Registered Mail via PHLPost (Philippine Postal Corporation). It's just your regular snail mail but with tracking numbers. :)
Should you require premium express shipping through a different courier (DHS or FedEX), please feel free to inform us. Additional charges based on their fees shall apply.
~ Local orders are shipped via J&T.
~ Although it's a rare occurrence, packages that have already been shipped out may still get returned to us. If this happens, you may need to pay for reshipping fees for me to be able to ship it out to you again. Unfortunately we cannot afford to shoulder reshipping fees.
~ Kind reminder that once a package has left our possession, we sadly have no control over it any longer. We can always help you track it but we can only do so much. ;; We hope you will understand.
Thank you!
Kindest regards,
Chichi and Francis